Privacy Policy — Balanced Body Wellness
Last updated: 21 August 2026
Balanced Body Wellness respects your privacy and is committed to protecting your personal information. This privacy policy explains what information I collect, why I collect it, how I use it and the rights you have over your information.
Who I am
Balanced Body Wellness is responsible for the personal information collected through this website, bookings, events, workshops, coaching and related services.
If you have any questions about how your information is used, please contact:
Email: balancedbodywellnessuk@gmail.com
What information I collect
Depending on how you interact with Balanced Body Wellness, I may collect:
Your name
Email address
Telephone number
Address
Information provided when you enquire about or book a retreat, workshop, event or other service
Relevant health and wellbeing information that you choose or need to provide in relation to a service
Information relating to your bookings and participation in services
Payment and transaction information where relevant
I only collect information that is reasonably necessary for the purposes described below.
How I use your information
I may use your personal information to:
Respond to enquiries
Manage bookings and payments
Organise and deliver retreats, workshops, coaching and other services
Communicate with you about a booking or service you have purchased
Provide relevant information about events, offers and services
Send newsletters and marketing communications where you have given appropriate consent
Understand and improve the services I provide
Meet legal, accounting and administrative requirements
Health and wellbeing information
Some of the services provided by Balanced Body Wellness may involve you sharing information about your health, wellbeing, needs or circumstances.
Where this information is collected, it will only be used where it is necessary and appropriate for providing or managing the relevant service, and it will be handled with additional care.
Where the information constitutes special category data under UK data protection law, I will rely on an appropriate lawful basis and condition for processing it.
You should only provide health or wellbeing information that is relevant to the service or that you feel comfortable sharing.
Marketing and newsletters
If you choose to join the Balanced Body Wellness mailing list, I may use your name and email address to send you newsletters, information about events, offers and other relevant communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the emails or by contacting me at:
balancedbodywellnessuk@gmail.com
Unsubscribing from marketing communications will not affect essential communications relating to a booking or service you have purchased.
How I collect your information
I may collect information when you:
Subscribe to my mailing list
Contact me by email or through my website
Book a retreat, workshop, event or other service
Complete a form
Make a payment
Participate in a service or programme
Provide information voluntarily during an enquiry or booking process
Who I share your information with
I do not sell or rent your personal information.
I may share relevant information with trusted service providers where this is necessary to operate Balanced Body Wellness and provide services to you.
These may include:
Squarespace — for website hosting and related website functions.
EcoSend — for sending newsletters and marketing communications.
Stripe — for processing payments made through the website.
The Portal — where relevant to providing access to services, programmes or resources you have purchased or joined.
These providers may process information on my behalf and are expected to handle it in accordance with applicable data protection requirements.
I may also disclose information where I am legally required to do so.
How I protect your information
I take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.
Access to personal information is limited to what is reasonably necessary for the purposes for which it is being processed.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
How long I keep your information
I will only keep personal information for as long as it is reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements.
Where you unsubscribe from marketing communications, your information may be retained on a suppression or unsubscribe list so that I can respect your request not to receive further marketing.
Your rights
Under UK data protection law, you may have rights including the right to:
Ask for a copy of the personal information I hold about you
Ask me to correct inaccurate or incomplete information
Ask me to delete your personal information in certain circumstances
Ask me to restrict how your information is processed in certain circumstances
Object to certain types of processing
Withdraw consent where processing is based on consent
Request your information in a portable format where applicable
If you would like to exercise any of these rights, please contact:
balancedbodywellnessuk@gmail.com
I may need to ask you for information to confirm your identity before responding to a request.
Complaints
If you have concerns about how I have handled your personal information, please contact me first at:
balancedbodywellnessuk@gmail.com
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
Changes to this privacy policy
I may update this privacy policy from time to time to reflect changes to my services, the way I process information or changes in legal requirements.
The latest version will always be available on this website, with the date of the most recent update shown at the top.